Payment Policy

Venerean Payment Policy

Effective Date: 09/19/2024

Thank you for choosing Venerean for your luxury fashion needs. Our goal is to make your purchasing experience easy, secure, and efficient. This Payment Policy outlines the payment methods we accept, how we handle transactions, and what you can expect when making a purchase on our website.

1. Accepted Payment Methods

Venerean is committed to providing you with versatile and secure payment options. Currently, we accept the following methods of payment:

• Credit and Debit Cards: We accept major credit and debit cards including Visa, MasterCard, American Express, and Discover, processed securely via Stripe.
• Digital Wallets: Payments can also be made using digital wallets such as Apple Pay and Google Pay for a quick and secure checkout.
• Afterpay and Affirm: For your convenience, Venerean offers installment payment options through Afterpay and Affirm. This allows you to buy now and pay later, splitting your purchase into multiple payments over time without any upfront fees or interest.

2. Payment Processing

• Stripe: As our primary payment processor, Stripe handles card transactions with advanced security protocols to ensure that your financial information is kept confidential and secure throughout the transaction process.
• Transaction Security: All transactions are encrypted using industry-standard technology to protect your personal and payment information. Venerean does not store your credit card details on our servers.

3. Installment Payments with Afterpay and Affirm

• How It Works: When you choose Afterpay or Affirm at checkout, you’ll be directed to either the Afterpay or Affirm website to process your transaction. You’ll need to follow the instructions provided to complete your purchase. Typically, you will pay for your purchases in four equal payments, due every two weeks with Afterpay, or through a monthly payment plan with Affirm.
• Eligibility: To use Afterpay or Affirm, you must have a valid and verifiable email address, and a valid payment card. Your eligibility will also be subject to an approval process by Afterpay or Affirm.

4. Currency

All prices and transactions are processed in U.S. dollars (USD).

5. Pricing Policy

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Product (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Product.

6. Refunds and Chargebacks

• Refunds: In the event that you are entitled to a refund, as per our Refund Policy, the refunded amount will be credited back to your original method of payment within a certain number of days, depending on your card issuer’s policies.
• Chargebacks: If there is a dispute over a transaction, we encourage you to contact our customer service at info@venerean.com before filing a chargeback with your financial institution. We will work with you to resolve any issues in a timely and efficient manner.

7. Contact Us

If you have any questions regarding this Payment Policy, or any concerns regarding a payment you’ve made or are trying to make, please contact us at info@venerean.com for assistance